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Due to the nature and process of customizing products, we are unable to accept any returns or exchanges on customized items. All customized products with any text, numbers, logos, or other forms of custom designs are final sale and non-refundable. This also includes blank designs as these are fully custom due to the process of sublimation. Any accepted returns are subject to a 25% restocking fee. You are required to fulfill the return shipping costs.

Any problem or complaint on the order must be registered within 10 days of receiving the product. After this, no complaints will be registered. If an order is delivered late, only the shipping fees (if any) will be refunded on a prorated basis. Please send us images and videos of your order to support@sportsgearswag.com. Please clearly state what is the concern with your order. Our Support Representatives will respond within 24 hours.

For questions or to initiate a request, please call or send us an email to support@sportsgearswag.com.