Due to the nature and process of customizing products, we are unable to accept any returns or exchanges on customized items. All customized products with any text, numbers, logos, or other forms of custom designs are final sale and non-refundable. We offer returns & exchanges on blank products only. All returns must be unworn and unused with original tags intact. All accepted refunds are subject to a 25% restocking fee. You are required to fulfill the return shipping costs. Any problem or complaint on the order must be registered within 10 days of receiving the product. After this, no complaints will be registered. If an order is delivered late, only the shipping fees (if any) will be refunded on a prorated basis. For questions or to initiate a request, please call or send us an email to email@example.com.